PagePin vs Usersnap
The feedback features a WordPress team uses, without a subscription.
Usersnap as a service, PagePin inside WordPress.
Prices as published on usersnap.com/pricing in November 2026. Prices of the service may change; check its pricing page before you decide.
Usersnap
A service with a monthly fee
Usersnap runs on its own servers. Plans are billed monthly or yearly.
- Starter 49 euros a month
- Growth 129 euros a month
- No free plan, free trial
- Feedback stored with the provider
PagePin
Free
A plugin in your WordPress site
PagePin runs in the WordPress installation you give feedback on. Nothing to subscribe to.
- Free under the GPL
- Screenshots stay in your WordPress installation
- Clients comment without an account
- No external requests unless you add a CAPTCHA or a webhook
Questions before you switch
Something missing here? Ask in the support forum on WordPress.org.
What does PagePin cost?
Nothing. PagePin is free and licensed under the GPL, with no limit on sites, users or reports.
Do my clients need an account?
No. Switch on guest access and invite them by Magic Link e-mail or a shareable URL; they comment on Pinpoints without a WordPress account. Links do not expire by default, or after 7, 30 or 90 days.
Where are screenshots stored?
In /wp-content/uploads/pagepin/ on your server, not in the media library. Deleting a report deletes its screenshot.
Does PagePin send data to other services?
Only if you set it up: a CAPTCHA (reCAPTCHA, hCaptcha or Turnstile) or a webhook to an HTTPS address you enter, with e-mail addresses only if you allow it per endpoint. Without them PagePin makes no external connection.
Which WordPress versions does it support?
WordPress 6.4 or later with PHP 8.1 or later, tested up to WordPress 7.1, in current browsers and on touch devices.
Free for every WordPress site
Switch to PagePin.
Install it next to your current tool and compare with your own pages.